Details
Service Breakdown
General IT support
- Business IT support
- Home PC and device support
- Network setup and troubleshooting
- System maintenance and cleanup
- Advice on upgrades and replacements
Recommendations are scoped to the operational need, budget, long-term maintainability, and future scalability of the environment.
Infrastructure & systems integration (detailed)
Infrastructure services across business and industrial environments, from single-site installations to multi-site deployments.
- Firewall and network appliance setup (pfSense, VLANs, NAT, routing, VPN, high-availability)
- Phone systems and VoIP (PBX setup, SIP trunks, on-site and cloud integrations)
- On-site and off-site backup strategies (incremental, encrypted backups, recovery testing)
- Website design and deployment with performance and SEO best practices
- Booking, SMS OTP, dispatch, taxi management, and fleet workflow systems for service businesses
- DNS management, VPS administration, and managed hosting workflows
- Open-source and standards-based tooling where appropriate for longevity and transferability
- Email server deployment and hardening (Postfix/Dovecot, spam filtering, DKIM, SPF, DMARC, TLS)
- Active Directory and domain controllers (Windows AD and Samba4 integration)
- Linux server administration, virtualization, and container-based deployments
- Point-of-sale (POS) system deployment and secure network segmentation
- Camera systems, remote viewing, and operational monitoring integration
- Monitoring, logging, security hardening, and disaster recovery planning
- On-site commissioning, remote management, and scheduled maintenance
Deliverables can include documentation for handover, remote management setup, upgrade paths, scaling notes, and maintenance planning.